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General FAQ’s

Regular FAQ’S

Frequently Asked Questions

  • How can I avoid incurring the monthly service fees on a checking or savings account?

    Some of our business checking and savings accounts allow you to avoid paying certain fees if you maintain a minimum or average balance and do not exceed account transaction limitations. For more information, please go to the respective product pages.

  • How do I send or receive a wire?

    Online® Wires allows you to send domestic and international wire transfers to personal or business accounts easily and securely.

  • How do I change my name on my business checking or savings account?

    To update the name on your account, you must complete a new signature card.

  • How do I replace a lost ATM card?

    To replace an ATM card, visit Acron Trust and obtain a new replacement card. You can either visit a branch or contact our National Business Role Center at +19255248238.

  • How do I reactivate my inactive account?

    Go to Account Summary and pick the reactivate option next to the inactive account.

  • How do I make a change of address?

    To modify your address and order fresh checks, go into a secure online session and submit a request.

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